Though eBay is an online auction site, you have to provide great customer service to get better sales and feedback on eBay.

This is because when a buyer receives quality customer care from you, they give you positive feedback, and look forward to working with you in the future.

In other words, to make money on eBay, you have to cease thinking of it as an auction house, and think more of it as a business.

In a brick and mortar business, you would work at being helpful and respectful to your customers so that they will return to you in the future.

Just like you would do anything to ensure that your customer had an enjoyable shopping experience in your real life shop, you have to ensure that your eBay customer had a memorable experience with you.

On freezing the account of the seller, you have to contact eBay to get the name and address of the seller. If you don’t have the phone number, use the name and address to find it. With all this information, you will be able to do a quick background check on the seller to find out if the address he had provided eBay is matches his exact address.

This can be done using a reverse address check which is offered by Google for free. There are lots of sites on Google that do this for you. All you have to do is to enter the address given to you by eBay.

With this, you should find a phone number that is associated with the address. If you don’t find anything, you could go to Intelius and provide the information you had collected. Though this may cost $30, you will get the phone number and name of the person staying at the given address.