Though eBay is an online auction site, you have to provide great customer service to get better sales and feedback on eBay.

This is because when a buyer receives quality customer care from you, they give you positive feedback, and look forward to working with you in the future.

In other words, to make money on eBay, you have to cease thinking of it as an auction house, and think more of it as a business.

In a brick and mortar business, you would work at being helpful and respectful to your customers so that they will return to you in the future.

Just like you would do anything to ensure that your customer had an enjoyable shopping experience in your real life shop, you have to ensure that your eBay customer had a memorable experience with you.

Though eBay is an online auction site, you have to provide great customer service to get better sales and feedback on eBay.

This is because when a buyer receives quality customer care from you, they give you positive feedback, and look forward to working with you in the future.

In other words, to make money on eBay, you have to cease thinking of it as an auction house, and think more of it as a business.

In a brick and mortar business, you would work at being helpful and respectful to your customers so that they will return to you in the future.

Just like you would do anything to ensure that your customer had an enjoyable shopping experience in your real life shop, you have to ensure that your eBay customer had a memorable experience with you.